If you wish to change or return the product you purchased, you can do so within 14 days of the date you received it. In this case, you only pay for the return shipping cost of the products.
Products must be shipped to the company's headquarters as listed below.
If the product's refund is due to our company's fault, then the refund will be borne by us. In this case, to return the product, please contact your eshop at +30 2310544003 or email at email@example.com.
Returns are as follows: a) credit b) refund. In case you want a refund and the transaction has been made by credit card, then your money will be credited back to your card. If the transaction was made through cash on delivery, please send us through email a bank account to deposit your money within 10 days.
You can change the purchased product with the same product in a different size or color, depending on its availability.
You must return the product to the same good condition as you received it without removing the markers. Also, the product should not have been worn further.
If you wish to return a product, please fill in the << EXCHANGE FORM >> and send it along with the product to the following address:
D. IOANNOU P.C.
192 Monastiriou str.
Zip Code: 54627, Thessaloniki
Tel: +30 2310544003
The shipment of the shipment must be secure in order to prevent any damage during transportation. Our company is not responsible for any loss or destruction of the product during the return transfer.
Once we receive the product, we will process your request directly. The return will be accepted only after approval of the company after checking the returned product and we will inform you by e-mail about how it will be processed.
Our company wishing to continuously improve its services to its customers gives you the opportunity to submit any observations or complaints electronically by completing the relevant contact form you will find here.